Some helpful tips.

You can always reach us by emailing concierge@dims.world. If you would like to start a return, please visit our Returns page for relevant details.

For the status of your preordered item, please visit our Preorder Status page for the latest on your order.

Trade and contract clients, please email b2b@dims.world and one of our associates will reply as promptly as possible.

Also visit our FAQ for more information.